The website, (https://24rentall.com/) and any related services through (24 Rentall) (the “Services”) are owned, handled and operated by 24 Rentall (the 24 Rentall). The Services rendered enable a registered user of 24 Rentall (“User”/ “You”) to rent goods/ services that are allowed and in compliance with the Listing Policy. Thus you are solely responsible for all the information given under the listing of goods intended to rent.
(1) Listing of Allowed Goods for Rental
The Company provides an online platform to connect Owners and Renters. Any User who wants to use the Services of 24 Rentall needs to be eligible to enter into a legally binding agreement with the Company. You, as an Owner can post the image of the Allowed Goods which you intend to give on rent to a prospective Renter, its description, rental fee, security deposit for giving the item on rent, updated calendar on the availability of the items and other related documents, if any on 24 Rentall (“Listing”).
You represent that you are the sole owner of such goods that are being given on rent. Further, it is agreed that you are responsible for any content posted by you on 24 Rentall. All the Allowed Goods for Rental shall be put up in the appropriate category of goods and within the applicable city. Placement of a Listing in a particular category by an owner can in no instance be interpreted as a guarantee on the Company’s part regarding the origin and authenticity of the listed goods. The Company may, in its sole discretion and at any time update, change, suspend, make improvements to or discontinue any aspect of the Services, temporarily or permanently.
Other provisions for a particular rental like delivery, deposit amount, rental fee and any other charges or service in relation to the rental shall be clearly mentioned in the ‘description’ section for a particular Allowed Goods for Rental. A Renter always has the option to pick the rented good from the Owner’s place directly.
The Owner may not mention about his/ her personal information such as address, phone number, email address etc. anywhere on the Listing. Owner is entitled to mention specific condition of the rental, if any on the Listing. Owner hereby represents that he/she either has the complete ownership on the goods/ services that are being listed on 24 Rentall or possess the necessary license or rights to put the goods/ services on rent. In no event, the Owner shall modify the rental price upon posting the Listing on 24 Rentall. It is agreed that before accepting any rental offer, the Owner or Renter will not share their identities and personal information for any reason whatsoever.
(2) Content of the Listing
The Owner hereby grants to the Company, a perpetual, royalty-free, sub-licensable rights and license to use, host and broadcast the content of the Listing on 24 Rentall and/or the Company’s affiliate websites. The Company has the right to moderate, edit or alter the content of the Listing, at its own discretion. The Company does not have any legal obligations with regard to such content posted by the Owner.
1. The Owner hereby represents that he/ she possess
all the intellectual property rights on the content of the Listing including without limitation to the description, image and other visual elements.
(3) Allowed Goods for Rental
Owners agree to offer for rent such goods/ services that are part of regular commerce and further warrants that holding and usage of such goods/ services including its rental are legal and authorized.
Owner hereby represents that the Allowed Goods for Rental offered for rent on 24 Rentall contain no defects that would put the Renter in danger. Further, the Owner agrees not to offer for rent such goods that are banned or the usage or rental of which would constitute a violation of law. The Owner shall read, agree and comply with the Listing Policy of (24 Rentall and not to offer those items as per the Listing Policy and those which are prohibited under the applicable laws.
(4) Third Party Verification
The Company may engage a third party verification agency to verify the quality, working conditions and other major defects in the products listed or rented by any Owner through 24 Rentall. Upon verification of the same, the Company mat rate such products which will be visible to prospective Renters.
(5) Booking
The Owner shall maintain an updated calendar as to when the items are available for rent in the Listing and shall abide by the same. Depending on the Renter’s Search, 24 Rentall will display the available items for rent from plurality of Owners. The Renter is free to select any Owner depending on his requirement of available dates, rental fee and other criteria. Upon selection of a particular item, the Renter can send a request to the Owner for renting the same by sending them the number of hours, days or months for which the Renter wishes to rent the item.
The Owner can accept such request on its sole discretion. Upon acceptance of such request by the Owner, both the Parties shall agree to the Renting Policy of 24 Rentall and shall enter in to a Rental Agreement. Once the Rental Agreement has been accepted by the Parties, Renter shall be liable to pay the rental fee, Service Fee, security deposit, if any and other miscellaneous charges upfront to process the rental transaction. The duration of a rental cycle shall commence at 3 p.m. on the start date and ends at 3 p.m. on the last date of the period selected by the Renter.
(6) Pricing Policy
The price of each item listed on 24 Rentall is expressed in Indian Rupees. The Price includes any taxes and costs, excluding possible delivery fees and extra insurance costs (if any).
With the exception of promotional offers that are explicitly outlined on 24 Rentall, fees are charged to the Owner and Renter once a Rental Agreement is executed between them (“Service Fee”). However, access, registration, Listing and use of 24 Rentall is free for its Users. The Company at its sole discretion can modify its policies on Listing and Service Fee which will be effective on all subsequent transactions.
The Service Fee shall be paid by the Renter to the Company upon executing the Rental Agreement with the Owner along with the rental fee for the mentioned rental cycle and security deposit. The Company acts as an escrow agent in collecting, retaining and refunding the rental fee and security deposit for the item on rental. Upon successful completion of rental cycle and safe return of the rented item back to the Owner, the security deposit taken from the Renter shall be refunded back to the Renter and rental fee shall be transferred to the Owner deducting the Service Fee to their respective bank account as given and approved by them.
Confirmation of the rental service will depend on the payment of the rental fee and security deposit by the Renter even after execution of the Rental Agreement. The Service Fee is charged by the Company in the name of and to the account of the Renter and Owner, as a percentage on the total rental amount listed in the Listing. A proof of payment of this Service Fee is always available in the User’s Account. Payment by the Renter can be made online via a credit or a debit card or net banking facility Or UPI of your available bank.
Users are solely liable for all the taxes, fees and commissions resulting from use of 24 Rentall and its Services. Taxes including but not limited to, sales tax, goods and services tax and VAT & GST might be applicable to your transaction whether you are an individual or a legal entity, or whether you are an Owner or a Renter. Users are encouraged to seek tax advice from a professional.
(7) Payment Method
There are three payment methods available to the Users:
● Credit Card
● Debit Card
● Net Banking
● UPI
● (COMPANY WALLET)
Payments are made by clicking on the button “[•]” at the time of execution of Rental Agreement. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by the Company with the acquiring bank from time to time.
(8) Delivery and Pickup Policy
The User shall be provided with an option to select the delivery type they want for the logistics of the items rented, from the following:
● Open Logistics
● Person to person
In option (a), the Owner and Renter can choose and manage their own logistics. However they are responsible for the delivery time of the project at Renter’s place before the rental cycle starts. For certain items, Renter/ Owner, as the case may be who are managing their own logistics for the delivery of items, (COMAPANY NAME) shall send a unique code to the User’s registered phone number for authentication purposes. The User shall abide by the timeline mentioned in the below paragraph in relation to the delivery of the item else shall choose SRK’s logistics in order to have a smooth transaction.
In option (b), 24 Rentall is not responsible for any type of damage of items, misuse of items, theft, and anything which can be done by human to human.
(9) Renter Obligation
The Renter agrees to following:
Renter is solely responsible for honoring any confirmed bookings and making available any Listings reserved through the Service.
Renter has to acknowledge and agree that for any transaction, Renter will enter into an agreement with Owner and they will solely be responsible for executing such agreement as per the terms and conditions of agreement. Renter further agrees that the Company shall not be a Party to any such agreement and will not be liable for any loss, damage caused due to such Agreement.
Renter also agrees that the Company does not have to refund any money for any services provided by the Company.
(10) Owner Obligation
The Owner agrees to following:
Owner agrees that he/ she will review the Rental Agreement and offer it in entirety before accepting the same.
Owner further agrees that the Company will in no way held liable for any loss caused due to any transaction of Owner and Renter including any loss or damages to Owner.
Owner has to make the items available for rent on the mentioned calendar dates without fail.
(11) Damage or Loss
In case the goods rented are damaged due to some act or omission of the Owner, the Renter will be liable for any and all compensation as agreed on the Rental Agreement. The Renter hereby agrees that Owner will be solely responsible for any loss caused due to any such act or omission of the Owner. In no event the Company shall be held liable for any act or omission of the Owner or the Renter.
(12) 24 Rentall’s Disclaimer
The Company exercises no control over the quality, safety or legality of products listed, or over the truthfulness or accuracy of the Listing, or over the ability of Owners to rent the Allowable Goods for Rental or over the ability of the Renter to pay for the rental of such goods.
Any security deposits or guarantees required by the Owner shall be decided by the Owner and will be covered in the Listing. The Company shall solely act as an escrow agent in case of collecting, holding, retaining and refunding such security deposit for rental of any Listed goods for a duration of such rental cycle.
(13) Remedies and Disputes
Users are encouraged to resolve disputes between members. Dispute resolution is the sole responsibility between the Owner and Renter. User acknowledges that the Company is not responsible for any dispute resolution.